Privacy Policy

Last updated: June 30, 2026

MyFranchiseAnalytics ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and safeguard your information when you use our franchise operations analytics platform.

1. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, company name, and password (stored in hashed form).
• Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, access times, and device information.
• Business Data: Data you or your integrations upload to the platform, including sales figures, labor data, financial records, and operational metrics from your franchise locations.
• Communication Data: Information you provide when contacting our support team or responding to surveys.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our analytics platform and services.
• Process and manage your account, including authentication and access control.
• Generate reports, dashboards, and analytics based on your business data.
• Send transactional communications such as account confirmations, security alerts, and service updates.
• Respond to your support requests and provide customer service.
• Monitor and analyze usage patterns to improve the platform experience.
• Protect against unauthorized access, fraud, and other security threats.

3. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL.
• Encryption of sensitive data at rest.
• Role-based access controls to limit data exposure.
• Regular security audits and vulnerability assessments.
• Secure password hashing using modern cryptographic algorithms.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our services. Business data you upload to the platform is retained for the duration of your subscription. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law or for legitimate business purposes.

5. Data Sharing

We do not sell your personal information or business data to third parties. We may share information only in the following circumstances:

• With service providers who assist us in operating the platform (e.g., hosting, analytics), bound by confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect our rights, property, or safety, or that of our users.
• In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and associated data.
• Export your business data in standard formats.
• Opt out of non-essential communications.

To exercise any of these rights, please contact us at the address below.

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Usage analytics are collected in aggregate form to improve the platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@myfranchiseanalytics.com